Due to the high volume of requests that we have received via our website, we have unfortunately had to revise our repair policy.

Any parasol that has been bought directly from us, or our online store, or via one of our resellers, or is one of the brands listed below; is eligible for repair (either under warranty or at quoted rate). We will endeavour to repair or replace parts, frames and canopies where possible.

Parasol brands that are supported include: Vortex, Tradewinds, TUUCI, Shademaker, Uhlmann, Tophoven, Umbrosa and Scolaro.

Sadly, many of the other parasols imported into this country are not designed to last, or are supplied with insufficient access and supply of ongoing spares and replacement canopies. As a result of this, during our busy summer season, we will not be able to review or accept repair requests for any other parasol manufacturer brand, except for the ones listed above.

Our Recommendations.

  1. Please try contacting the company where you first bought your parasol to enquiry about their repair programme.
  2. Contact us during our off-season period (late Autumn, Winter) and we will endeavour to assist you where possible.
  3. Consider investing in a replacement parasol built to last. Our Tradewinds range of parasols offer exceptional durability and sustainability. Featuring a long lifespan, robust warranty and a full range of replacement parts. We are able to supply replacement canopies to customers who have owned Tradewinds parasols for many years. We recently supplied a customer with a replacement canopy for a Tradewinds parasol that was bought 30 years ago! For more information and pricing, please visit our retail site:

In order for us to provide an accurate quotation for parasol repairs and services, please fill in as much information as possible on the form.

Photos of the damage will help us assess the repair requirements more quickly, so that we can let you know as soon as possible if repairs can be carried out on your parasol, and what the expected costs will be.

Thank you,

Global Parasols


parasol hibernation service


We offer a hibernation storage service, for businesses with limited storage facilities, at our central warehouse in the UK. We have several service levels, from collection to full cleaning, re-treatment and frame re-furbishment. Contact us for more information.

parasol cleaning service


Keep your parasol canopies looking fresh and new with a regular cleaning service. We can clean and re-treat any synthetic canvas fabrics, such as Dickson Orchestra, Polyombra and other heavy duty acrylics. Please contact us for more information and pricing.

parasols for rent


We have a number of large size parasols available for rental for events, parties and product launches. Printed canopies can be provided for special one-off events, as well as add-on options such as heating and lighting.

local manufacture of parasols


We have in-house facilities including TIG and MIG welding plants, a high precision lathe, milling, cutting, pressing and drilling equipment that enables us to precision engineer the frames and accessories. Coupled with an extensive array of finishing machinery, we can achieve a high-quality finish on our Vortex range.

parasol installation


We offer unbiased advice on the best cost-effective installation. We will work closely with your preferred contractors or can provide a full service solution to ensure your parasol installation is professionally installed and meets all building and legislative requirements if applicable.