Due to the high volume of requests that we have received via our website, we have unfortunately had to revise our repair policy.
Any parasol that has been bought directly from us, or our online store www.shadecentre.co.uk, or via one of our resellers, or is one of the brands listed below; is eligible for repair (either under warranty or at quoted rate). We will endeavour to repair or replace parts, frames and canopies where possible.
Parasol brands that are supported include: Vortex, Tradewinds, TUUCI, Shademaker, Uhlmann, Tophoven, Umbrosa and Scolaro.
Sadly, many of the other parasols imported into this country are not designed to last, or are supplied with insufficient access and supply of ongoing spares and replacement canopies. As a result of this, during our busy summer season, we will not be able to review or accept repair requests for any other parasol manufacturer brand, except for the ones listed above.
In order for us to provide an accurate quotation for parasol repairs and services, please fill in as much information as possible on the form.
Photos of the damage will help us assess the repair requirements more quickly, so that we can let you know as soon as possible if repairs can be carried out on your parasol, and what the expected costs will be.
Thank you,
Global Parasols
Our Recommendations.
Please complete the form and one of our team will contact you with more information and pricing.