Repairs

Having made an investment in a quality shade solution you need to be sure that you can get continued support and service. Most parasol canopies, frames and components can be repaired or replaced, ensuring that your parasol investment will last a long time. Our services include: Replacement arms, masts and mechanisms, Canopy repair, Parasol canopy replacement (colour & material options available)., Cleaning & refurbishment.

Due to the high volume of requests that we have received via our website, we have unfortunately had to revise our repair policy.

Any parasol that has been bought directly from us, or our online store www.shadecentre.co.uk, or via one of our resellers, or is one of the brands listed below; is eligible for repair (either under warranty or at quoted rate). We will endeavour to repair or replace parts, frames and canopies where possible.

Parasol brands that are supported include: Vortex, Tradewinds, TUUCI, Shademaker, Uhlmann, Tophoven, Umbrosa and Scolaro.

Sadly, many of the other parasols imported into this country are not designed to last, or are supplied with insufficient access and supply of ongoing spares and replacement canopies. As a result of this, during our busy summer season, we will not be able to review or accept repair requests for any other parasol manufacturer brand, except for the ones listed above.

In order for us to provide an accurate quotation for parasol repairs and services, please fill in as much information as possible on the form.

Photos of the damage will help us assess the repair requirements more quickly, so that we can let you know as soon as possible if repairs can be carried out on your parasol, and what the expected costs will be.

Thank you,

Global Parasols

Our Recommendations.

Please try contacting the company where you first bought your parasol to enquiry about their repair programme.
Contact us during our off-season period (late Autumn, Winter) and we will endeavour to assist you where possible.
Consider investing in a replacement parasol built to last. Our Tradewinds range of parasols offer exceptional durability and sustainability. Featuring a long lifespan, robust warranty and a full range of replacement parts. We are able to supply replacement canopies to customers who have owned Tradewinds parasols for many years. We recently supplied a customer with a replacement canopy for a Tradewinds parasol that was bought 30 years ago! For more information and pricing, please visit our retail site: www.shadecentre.co.uk

Repairs

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